Privacy Policy for by.Alexander
by.Alexander (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information through our website (www.byalexander.com) and any other services we provide, including online sales, studio bookings, and event hosting.
By using our website or interacting with us online or in-store, you agree to the data practices described in this policy.
Information We Collect
We collect two types of information:
1. Voluntarily Provided Information
This may include:
● Name, email address, phone number
● Shipping and billing addresses
● Payment details (handled securely via third-party processors)
● Preferences and communications (e.g., newsletter signups, inquiries)
● Event booking or studio usage information
2. Automatically Collected Information
When you browse our website, we may collect:
● IP address, browser type, and operating system
● Date and time of visits
● Pages viewed and referring website
● Cookies and similar tracking technologies
We use this data to better understand how visitors interact with our website, improve your experience, and ensure the security of our systems.
Use of Information
We may use your information to:
● Process and fulfill purchases and bookings
● Communicate with you about your orders or services
● Send promotional updates (if you’ve opted in)
● Respond to inquiries or customer service requests
● Improve the performance and content of our site
● Comply with legal obligations and resolve disputes
We do not sell, rent, or trade your personal information to third parties.
Third-Party Services
We work with trusted third-party vendors for payment processing (e.g., Shopify, Stripe), shipping, marketing, and analytics. These providers only access your data as needed to perform their functions and are contractually obligated to protect it.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their policies when leaving our site.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, understand usage patterns, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit your use of certain site features.
Data Retention and Security
We take reasonable physical, electronic, and administrative measures to protect your data. All payment information is encrypted via Secure Socket Layer (SSL) and processed through secure third-party gateways.
We retain your personal information only for as long as necessary to provide services, fulfill transactions, or meet legal requirements.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children. If we discover that personal data from a child under 13 has been submitted without verified parental consent, we will promptly delete it.
Opt-Out and Communication Preferences
You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in the footer of our emails or contacting us at [email protected]
Please note, you may still receive non-promotional messages related to transactions, support, or policy updates.
Your Rights
Depending on your location, you may have the right to:
● Access the personal data we hold about you
● Request correction or deletion of your information
● Object to or restrict certain data processing
● Withdraw consent to marketing communications
To exercise these rights, please contact us using the information below.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes means you accept the revised terms.
Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to access or update your personal information, please contact us at:
by.Alexander Email: [email protected] Website: www.byalexander.com